Computerweg 22, 3542 DR Utrecht, Nederland

+31 6 11352773
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Restaurant Assistant
Restaurant & Catering SaaS

Restaurant Assistant

An AI-supported operations platform that unifies orders, reservations, tables, stock, and menu workflows for restaurant, cafe, and catering businesses.

Goals

  • Bring orders and reservations into a single panel
  • Make stock and menu cost visibility real-time
  • Automate multilingual customer interactions through AI

What does it do?

  • Manages online and on-table orders in a single flow
  • Visualizes table availability and reservation timing
  • Tracks stock levels and menu cost in real time
  • Automates reservation and menu queries via WhatsApp and web AI assistant

Benefits

  • Reduces missed orders during peak hours
  • Prevents stock waste and out-of-stock menu items
  • Lowers staff workload and speeds up service
  • Improves guest experience and repeat-visit rate

Who is it for?

  • Restaurant operators
  • Cafe and fast-food chains
  • Catering companies
  • Kitchen and service teams

Detailed Features

Order Management

Bring online and on-table orders into a single panel and coordinate kitchen and floor teams.

  • QR-menu ordering
  • Kitchen display system (KDS)
  • Multi-branch support

Tables & Reservation Tracking

Visualize table availability and consolidate reservations from multiple channels into one flow.

  • Visual floor plan
  • Web/WhatsApp/phone reservations
  • Automatic confirmation and reminders

Stock & Menu Management

Recipe-based stock deduction, menu costing, and waste tracking — fully automated.

  • Recipe-based stock tracking
  • Menu cost and margin analysis
  • Automatic procurement alerts

AI Customer Assistant

Answer reservation, menu, and order questions automatically with a Turkish- and Dutch-speaking AI assistant.

  • WhatsApp Business integration
  • Multilingual (TR/NL/EN)
  • Automatic reservation confirmation

Use Cases

Restaurant Chain

Scenario:

Amsterdam-based Turkish restaurant chain with 4 branches and multi-channel reservations and orders

Problem:

Phone reservations, WhatsApp requests, and online orders live in separate systems; table occupancy is unclear and orders are missed during peak hours.

Solution:

Single panel for orders, reservations, and table management was deployed, with an AI assistant activated on WhatsApp Business.

Outcome:

Missed orders decreased by 70%, table turnover increased by 25%, customer response time dropped to 30 seconds.

Boutique Cafe

Scenario:

Single-location boutique coffee shop in Utrecht with takeout and dine-in service

Problem:

Off-the-shelf QR-menu solution is limited, stock deduction is manual, and waste tracking with menu margin analysis is missing.

Solution:

QR menu, recipe-based stock deduction, and menu profit-and-cost reporting were integrated.

Outcome:

Stock waste decreased by 35%, menu margin rose by 15%, takeout volume doubled.

Catering Operator

Scenario:

Rotterdam-based wedding and event catering operator with 50+ events per month

Problem:

Event-based quotes are prepared manually, per-person costing is slow, and delivery scheduling gets tangled.

Solution:

Event + menu + quotation module with dynamic pricing and a delivery calendar was deployed.

Outcome:

Quote turnaround dropped from 2 hours to 10 minutes, delivery conflicts went to zero.

Frequently Asked Questions

Portfolio

SaaS Products and Ongoing Work

A snapshot of the products and solution tracks currently in active development.

Contact

Let's plan your project together.

Share your goals and we will prepare a tailored roadmap within 48 hours.

  • Emailinfo@upudev.nl
  • Phone+31 6 11352773
  • AddressComputerweg 22, 3542 DR Utrecht, Nederland
  • KVK98902148
  • IBANNL59INGB0117119474